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Q: Once my order is placed, how long will it take to arrive?
A: Depending on where you are located, your order will take 3-10 business days to arrive. For an exact date of delivery and inventory status of any particular product, you may give Customer Service a call at 859-336-0555 or e-mail firstname.lastname@example.org.
Q: I need expidited shipping, but don't see that option on your website. What do I need to do?
A: We don't offer expidited shipping through the website, but you may call Customer Service at 859-336-0555 or e-mail email@example.com for a real time expidited shipping quote.
Q: How do I check on the status of my order?
A: You will receive an e-mail once your items have shipped noting the carrier we used and the tracking number on your package. If you are needing to know when your items will ship, you can give Customer Service a call at 859-336-0555 or e-mail firstname.lastname@example.org for more information.
Q: What carrier will my order be shipped through?
A: In order to offer such a low shipping rate, we need to keep our costs down when shipping your items. We ship via UPS Ground, USPS Priority Mail, or USPS First Class Mail at our discretion. If it is necessary that you know this information, please feel free to send us an e-mail at email@example.com with a list of everything you are wanting to purchase and we will respond in a as soon as possible.
Q: How much will I be charged for shipping?
A: Shipping for any order under $149.00 will be $5.95 for the entire order. An orders over $149.00 will ship for FREE.